Privacy Policy

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Using our website means you consent to the data practices described in this document. 

Collection of your Personal Information:

-Full name

-Mailing Address

-Email Address

-Phone Number

We collect billing and credit card information to complete your purchase transactions. 

Our company may also collect anonymous demographic information, which is not unique to you such as your; 

-Gender

-Age

-Race

We do not collect any personal information from you unless you voluntarily provide it to us. However you may be required to provide certain personal information to us when you elect to use certain products or services. There may include (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but to limited to, communicating with you in relation to services and/ or products you have requested from us. We also may gather additional person or non-personal information in the future. 

Use of your Personal Information

We collect and use your personal information in the following ways:

- to operate and deliver the services you have requested

- to provide you with information, products, or services that you request from us

- to provide you with  notices about your account 

- to carry out our obligation and enforce our rights arising from any contract entered between you and us, including for billing and to notify you about changes to our website

- in any other way we may describe when you provide the information any other purpose with your consent.

We may also use your personally identifiable information to inform you of other products or services available from us and our affiliates. 

Sharing Information with Third Parties

We do not sell, rent, or lease any of our customers or their information to third parties. 

We may, from time to time, contact you on behalf of external business partners about a particular offer that may be of interest to you. In those cases, your unique personally identifiable information )email, name, address, phone number) is not transferred to the third party. We may share data with trusted partners to help perform statistical analysis, send you email or post mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to us and they are required to maintain the confidentiality of your information. 

Queen's Candle Co may disclose your personal information, without notice, if required to do so by law or in good faith belief such action is necessary to; (a) conform to the edits of the law or company with legal process served on us or our website; (b) protect and defend the rights or property of our company; and/or (c) act under exigent circumstances to protect the personal safety of the users of our company, or the public. 

Tracking User Behavior

Queens Candle Co may keep track of the website and pages our users visit whthin the company, in order to determine which of the company services are the most popular. This data is used to deliver customized content and advertising within our company to customers whose behavior indicates that the are interested in a particular subject area. 

Automatically Collected Information

Queens Candle Co may automatically collect information about your computers hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of our comapny website. 

Use of Cookies

Our website may use "cookies" to help you personalize your online experience. A cookies is text file that is placed on your hard disk by a web page server. cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain used that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookies is to tell the web server that you have returned to a specific page. 

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookie, you may not be able to fully experience the interactive features of our company's services or websites you visit. 

Links

Our website contains links to other sites such as social media profiles associated with our company. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to be aware when they leave our site to read the privacy statements of any other site that collects personally identifiable information. 

Security of your Personal Information

The company secures your personal information from unauthorized access, use or disclosure.  Our company uses the following method for this purpose: -- - - SSL Protocol

When personal information (such as credit card number) is transmitted to other websites , it is protected through the use of encryption, such as the Secure Sockets Layers (SSL) Protocol.

We strive to take appropriate security measures to protect against unauthorized access to oa alteration of your personal information, you acknowledge that: (a) there are security and privacy limitation inherent to int eh internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed. 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

- Delete your personal infromation from our records; and

-Direct any service prodivers to delete your personal information from their records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

- Complete the transaction for which the personal information as collected, fulfill the terms of a written warranty or product

recall conducted

- Detect security incidents, protect against mliscious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 

- Debug to identify and repair errors that impair existing intended functionality; 

- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech or exercise another right provided for by

- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheress to all other applicable ethics

-Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 

-Comply with an existing legal obligation; or

- otherwise user your personal information, internally, in a lawful manner that is compatible with the context in which you provide the information.

Children Under Eighteen  

Queen's Candle Co does not knowingly collect personally indentifiable information from children or anyone under the age of eighteen. If you are under the age of eighteen you must ask your parent or guardian for permission to use our website. 

Email Communications 

From time to time, we may contact yuo via email for the puropse of providing announcements, prmotional offers, alerts, confimations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from us or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from our company, you may opt out of such communications by clicking on the unsubscribe button. 

Changes to This Statement

Our company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. Yu may receive a notice by sending an email to the primary email specified in your account, by placing a prominent notice on our website, and /or by updating any privacy information. Your continued use of our website and/or services available after such modification will constitute your; (a) acknowledgement of the modified Policy; and (b)agreement to abide and be bound by that Policy.

Contact Information

Our company welcomes your questions or comments regarding this Policy. If you believe that our Comany has not adhered to this Policy, please contact us:

Email Address: 

bigscents208@queenscandleco.com 

Phone Number :

(208) 517-3099

Effective as of August 01, 2023